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Copywriting

person writing product descriptions in notebook

Most product descriptions are either terrible or non-existent and often overlooked by brands in conversion optimization strategies. But for companies doing it right, writing excellent product descriptions is a great way to sprinkle brand personality in a place most people don’t expect.

In fact, some companies do product copy so well that it’s almost a feature of the product itself. But, is product page copy actually that important?

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Confirmation email

Confirmation emails are usually as delightful as your typical in-store receipt (read: not at all delightful).

Because these emails are triggered by the user’s actions, your customers are expecting something—which means they open, notice, and engage with confirmation emails more than they might with other email types.

This post will explain why confirmation emails come at a critical stage in the customer lifecycle, the three steps to make confirmation emails succeed are, and the limits of confirmation emails as a strategy.

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