Become great at ecommerce personalization
Understand and segment your audience to personalize their experience and watch your AOV, conversion, and retention spike.
- Understand what you can and can not measure to personalize your audience while respecting their privacy.
- Determine the most successful personalization for your eCommerce store (no, it’s not always the same).
- Develop a personalization strategy based on the user journey stage to avoid overwhelming your audience.
- Improve customer experience and your revenues by learning how to personalize from ad to post-purchase and not just your website.
By Siobhan Solberg,
Founder @ Raze
Course length: 2h 00min
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Introduction video
This course is essential for you if…
- You want to run an eCommerce store seeking to increase AOV and retention even if you already have a killer conversion rate.
- You want your audience to think of you anytime your category comes up in conversation.
- You want to offer the best customer experience to your users.
After taking this course you will…
- Understand what you can and can not measure to personalize your audience while respecting their privacy.
- Determine the most successful personalization for your eCommerce store (no, it’s not always the same).
- Develop a personalization strategy based on the user journey stage to avoid overwhelming your audience.
- Improve customer experience and your revenues by learning how to personalize from ad to post-purchase and not just your website.
Skills you will master
Your course curriculum
Personalization for ecommerce
1 The Benefits of Personalization
2 Measurement
3 Segmentation
4 Starting the conversation: Getting to know your user
5 Continuing the conversation
6 The thank you page
7 What happens next? How to get the user to come back for another date?
8 The big picture
Siobhan is the founder of a small agency called Raze and host of the Marketing.Unf*cked podcast.
With almost a decade in the industry as a musician-turned-CMO-turned-optimizer, you might expect her to be a marketing & data nerd. The truth is, she loves fixing things: tags, furniture, customer journeys. Expect practical strategies over fluffy promises. And a mild obsession with delivering results.
When she is not helping her clients drive growth, you’ll find her outside. (If you can find her) On a boat. Or a bike. Or a trail. Training for the next Ironman. Or failing that, with my nose in a book.
This online course comes with a certificate to prove completion
Completing this training earns you a CXL certificate of completion you can add to your Linkedin profile.
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Learn Personalization for Ecommerce: FAQ
Who is this course for?
This course is essential for you if…
- You want to run an eCommerce store seeking to increase AOV and retention even if you already have a killer conversion rate.
- You want your audience to think of you anytime your category comes up in conversation.
- You want to offer the best customer experience to your users.
Some careers that will especially benefit from this course are ecommerce manager, ecommerce marketer, or growth manager.
What will you learn?
After taking this course, you will:
- Understand what you can and can not measure to personalize your audience while respecting their privacy.
- Determine the most successful personalization for your eCommerce store (no, it’s not always the same).
- Develop a personalization strategy based on the user journey stage to avoid overwhelming your audience.
- Improve customer experience and your revenues by learning how to personalize from ad to post-purchase and not just your website.
What does the course include?
Our Personalization for Ecommerce training includes 9 lessons, 2 downloadable resources, 2h 00min of video material, several assignments, and a final exam.
Are subtitles available for the lessons?
Lessons have English subtitles and transcriptions available.
Will I receive a certificate of completion?
After taking this course, you will receive the Personalization for Ecommerce Certification from CXL, with credentials that you can add to your LinkedIn profile.
What is the refund policy?
All plans come with a 7-day refund period .
How long will it take for me to finish it?
This is entirely up to you – it’s how many study hours per week you can put in. This course is 2h 00min long.