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Heuristic
Evaluation
for Conversion Optimization

2h 39min | 13 lessons | 3 downloadable resources

In this course, you will learn how to:

  • Do a heuristic analysis on your website
  • Get quick results without relying on access to users
  • Identify and solve website issues efficiently
  • Use a systematic research framework
  • Avoid common marketing research mistakes

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English subtitles Certificate included
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Some companies who train their teams at CXL

Growing companies can’t afford to rely on gut feelings

One of the biggest challenges faced by many growing companies is the lack of access to users for insights. This course will teach you how to get quick, accurate results using a systemic framework for heuristic analysis that you can use to optimize your website and increase conversion rates.

Unlock faster and more accurate results with Heuristic Evaluation

Course Length:
2h 39min. 13 lessons.

Understanding user behavior is crucial for optimizing websites and driving conversions. Heuristic analysis simplifies this process, providing quick and reliable insights without the need for extensive user research. This course equips you with the skills to systematically analyze and improve your website, ensuring you stay ahead of the competition.

After completing this online course on Heuristic Evaluation
you will be able to assist your team and company with:

  • Conducting heuristic evaluations to identify usability issues.
  • Simplifying complex concepts with neuromarketing and behavioral sciences.
  • Gaining quick and valid insights without the need for direct user research.
  • Understanding and leveraging cognitive biases in user behavior.
  • Systematically improving website performance and conversion rates.

This course is for you if you are responsible for:

  • Product design and development
  • User research and experience
  • Conversion rate optimization (CRO)
  • Website and product optimization
  • Marketing and growth strategies

Subscribe now and get access

See Pricing

Course Curriculum

Heuristic Evaluation

1 Too many research methods

In this first lesson, you will get to know the course and start learning how to evaluate and improve websites by understanding user behavior.

2 Behavior Design

You will dive into the critical role of Neuromarketing and the Principles of Behavioral Science in optimizing websites.

3 The 7 Levels of Conversion

This lesson will illustrate the “Seven Levels of Conversion” framework and how it applies to optimizing user experiences on websites.

4 Relevance

We will look at every level of conversion in detail. This lesson revolves around Relevancy.

5 Trust

In this lesson, you will learn the role of Trust in conversions and how to build trust with users on your landing page, a crucial factor that impacts their decision to engage or bounce.

6 Orientation

The next level of conversion is “Orientation”. In this lesson, you will learn how to guide users effectively on your website by optimizing orientation and information architecture.

7 Stimulance

In this lesson, you’ll become acquainted with the Stimulance level. A crucial stage in the buyer’s journey.

8 Security

This lesson is centered around the Security level and the critical distinction between trust and security in a sales framework.

9 Convenience

In this lesson, you will explore the concept of convenience in user experience, focusing on the distinction between perceived and actual convenience.

10 Confirmation

The final and seventh level of our framework, Confirmation, is concentrated on ensuring users feel validated in their purchase decisions.

11 Competitive Benchmarking

In this bonus lesson on Competitive Benchmarking, you will learn how to enhance your credibility by using benchmarking to objectively compare your performance against competitors.

12 Presenting Results

Finally, we will find out how to present findings and persuade stakeholders.

13 Final Exam: Heuristic Evaluation

André Morys

CEO & Founder @ konversionsKRAFT

André has been an optimizer for more than 20 years and has been sharing his passion for optimization with others for nearly 10 years as an international keynote speaker, blogger and author.

André is co-founder of konversionsKRAFT, a network of leading optimization agencies across the world. He is also a university lecturer and recently received an award as Germany’s Best Employer out of hundreds of participants.

This online course
comes with a
Certificate

Completing this course earns you an official CXL Heuristic Evaluation Course Certificate to prove your achievement. CXL is recognized as an industry-leading qualification by employers worldwide, and it is an official qualification on Linkedin that can be added to your profile.

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Frequently asked questions

Plans

What is the difference between the monthly, quarterly and annual plans?

We offer three types of billing lengths to choose from: Monthly, Quarterly, or Annual. The longer the billing length, the cheaper the monthly cost becomes.

Typically annual plans are 40% cheaper per year than paying month-to-month.

What is the difference between the individual and teams plans?

Personal or Individual plans are meant for one person where teams have 2 or more people.

A team account has a few extras:
– Invite and manage people learning on your team.
– Create roadmaps for each individual.
– Access team learning engagement reports.
– Assign members to your team as managers to assign content and view reports.

What is included in the all-access plan?

You’ll get:
– Access to 90+ online courses.
– Earn certificates and add them to LinkedIn.
– Thousands of playbooks and resources.
– All minidegrees
– Roadmapping and progress tracking
– Premium Support

Can I switch plans later if I want to?

Yes. You can switch between different billing lengths at any time (Ex: Switch from a Monthly Plan to Annual).

If you’d like to switch from a individual plan to a team plan (or vice versa), please reach out to customer success via live chat.

Billing

What are the payment options available?

Most major credit cards and Paypal are accepted. If you need an invoice to pay by wire, please message our customer success team via chat for options.

What is parity pricing?

All of our products are priced in USD currency. In order to make our products more affordable, we have established a system where you can pay in your local currency using a special metric that adjusts the price you pay according to the purchasing power of your country.

Is there a discount available?

One of CXL’s company policies is that we don’t discount. Our focus is on the product – providing the best, highest quality content with our courses.

The listed price on the site shows the best price – you can buy with confidence.

We offer pricing based on your local currency, you’ll see this reflected on the pricing and checkout pages.

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