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Increase conversions with Heuristic Evaluation

2h 39min | 13 lessons | 3 downloadable resources

In this course, you will learn how to:

  • Conduct heuristic evaluations to spot UX and conversion issues.
  • Identify usability problems that frustrate visitors and hurt sales.
  • Prioritize fixes that will have the biggest impact on revenue.
  • Apply proven UX and conversion principles to optimize any website.
  • Build a repeatable process for ongoing site improvements.

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English subtitles Certificate included
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Growing companies can’t afford to rely on gut feelings

Even well-designed websites can have hidden friction points that drive users away. If you don’t have a structured process for identifying these issues, you’re leaving money on the table. This course helps you develop a methodical approach to uncovering usability flaws, allowing you to make data-informed changes that boost engagement and conversions.

Unlock faster and more accurate results with Heuristic Evaluation

Course Length:
2h 39min. 13 lessons.

This isn’t a surface-level UX course. It is built for marketers, designers, and CRO professionals who need a structured approach to identifying and fixing conversion blockers. Taught by experts who optimize high-performing websites, every framework is tested, and every strategy is designed to uncover hidden usability issues that impact conversions. Learn how to run heuristic evaluations that provide clear, actionable insights to improve user experience and drive results.

After completing this online course on Heuristic Evaluation
you will be able to assist your team and company with:

  • Identify usability and conversion roadblocks through expert evaluations.
  • Pinpoint friction points that cause drop-offs and lost revenue.
  • Prioritize site improvements based on impact and effort.
  • Apply heuristic evaluation frameworks to any website.
  • Improve UX and conversion rates with a structured optimization process.

This course is for you if you are responsible for:

  • CRO and UX professionals responsible for website optimization.
  • Marketers looking to improve conversions through better user experience.
  • Designers who want to create websites that are intuitive and high-performing.
  • Product managers focused on reducing friction and improving engagement.
  • Anyone responsible for improving website performance and usability.

Look no further than CXL, this is the best and most recommended course you will find on Heuristic Evaluation.

Subscribe now and get access

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Course Curriculum

Heuristic Evaluation

Too many research methods

In this first lesson, you will get to know the course and start learning how to evaluate and improve websites by understanding user behavior.

Behavior Design

You will dive into the critical role of Neuromarketing and the Principles of Behavioral Science in optimizing websites.

The 7 Levels of Conversion

This lesson will illustrate the “Seven Levels of Conversion” framework and how it applies to optimizing user experiences on websites.

Relevance

We will look at every level of conversion in detail. This lesson revolves around Relevancy.

Trust

In this lesson, you will learn the role of Trust in conversions and how to build trust with users on your landing page, a crucial factor that impacts their decision to engage or bounce.

Orientation

The next level of conversion is “Orientation”. In this lesson, you will learn how to guide users effectively on your website by optimizing orientation and information architecture.

Stimulance

In this lesson, you’ll become acquainted with the Stimulance level. A crucial stage in the buyer’s journey.

Security

This lesson is centered around the Security level and the critical distinction between trust and security in a sales framework.

Convenience

In this lesson, you will explore the concept of convenience in user experience, focusing on the distinction between perceived and actual convenience.

Confirmation

The final and seventh level of our framework, Confirmation, is concentrated on ensuring users feel validated in their purchase decisions.

Competitive Benchmarking

In this bonus lesson on Competitive Benchmarking, you will learn how to enhance your credibility by using benchmarking to objectively compare your performance against competitors.

Presenting Results

Finally, we will find out how to present findings and persuade stakeholders.

Final Exam: Heuristic Evaluation

André Morys

CEO & Founder @ konversionsKRAFT

André has been an optimizer for more than 20 years and has been sharing his passion for optimization with others for nearly 10 years as an international keynote speaker, blogger and author.

André is co-founder of konversionsKRAFT, a network of leading optimization agencies across the world. He is also a university lecturer and recently received an award as Germany’s Best Employer out of hundreds of participants.

This online course
comes with a
Certificate

Completing this course earns you an official CXL Heuristic Evaluation Course Certificate to prove your achievement. CXL is recognized as an industry-leading qualification by employers worldwide, and it is an official qualification on Linkedin that can be added to your profile.

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Frequently asked questions

Plans

What is the difference between the monthly, quarterly and annual plans?

We offer three types of billing lengths to choose from: Monthly, Quarterly, or Annual. The longer the billing length, the cheaper the monthly cost becomes.

Typically annual plans are 40% cheaper per year than paying month-to-month.

What is the difference between the individual and teams plans?

Personal or Individual plans are meant for one person where teams have 2 or more people.

A team account has a few extras:
– Invite and manage people learning on your team.
– Create roadmaps for each individual.
– Access team learning engagement reports.
– Assign members to your team as managers to assign content and view reports.

What is included in the all-access plan?

You’ll get:
– Access to 90+ online courses.
– Earn certificates and add them to LinkedIn.
– Thousands of playbooks and resources.
– All minidegrees
– Roadmapping and progress tracking
– Premium Support

Can I switch plans later if I want to?

Yes. You can switch between different billing lengths at any time (Ex: Switch from a Monthly Plan to Annual).

If you’d like to switch from a individual plan to a team plan (or vice versa), please reach out to customer success via live chat.

Billing

What are the payment options available?

Most major credit cards and Paypal are accepted. If you need an invoice to pay by wire, please message our customer success team via chat for options.

What is parity pricing?

All of our products are priced in USD currency. In order to make our products more affordable, we have established a system where you can pay in your local currency using a special metric that adjusts the price you pay according to the purchasing power of your country.

Is there a discount available?

One of CXL’s company policies is that we don’t discount. Our focus is on the product – providing the best, highest quality content with our courses.

The listed price on the site shows the best price – you can buy with confidence.

We offer pricing based on your local currency, you’ll see this reflected on the pricing and checkout pages.

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