Become great at landing page optimization
Increase conversion rates on any landing page you work on
By Michael Aagaard, Senior CRO consultant
Course length: 4h 22min
Some of the companies that train their teams at CXL Institute:
What do you do when the landing page simply doesn’t perform?
The easy answer is “Start optimizing!” But that introduces a whole series of difficult questions: Where do I start? How do I figure out what the problem is? Should I start testing right away? Do research first? If so, what kind?
This course will teach you how to answer these questions and many more. You’ll learn solid processes for analyzing your landing pages, conducting appropriate research and applying the right optimization tactics. We’ll get into qualitative and qualitative conversion research, information hierarchy, design, copywriting and not least neuroscience basics.
Introduction video (1 minute)
After taking this course you’ll…
- Know how to analyze landing pages and build an effective optimization strategy
- Posses a toolbox of practical research methods and optimization tactics including GA reports and auditing processes
- Understand how to conduct crucial conversion research (both qualitative and quantitative)
- Have a deeper understanding of core psychology and neuroscience principles
- Be much more confident in your design and copywriting skills
Learn to identify your greatest optimization opportunities
There are a million and one things you could change on any given landing page. Most of those things aren’t going to have an impact on conversion. This course will teach you how to analyze landing pages and build an effective optimization strategy. Moreover it will give you a toolbox of practical research methods and optimization tactics including GA reports and auditing processes that will help you identify your greatest optimization opportunities.
CXL Institute has helped me tremendously in my journey to become the best digital marketer I can be.
It has opened my eyes to the capabilities of tools like GTM and Google Sheets. You guys have humbled me by teaching me that there’s so much more to learn!
CXL is just the best place to grow for a marketer. I learned more in a few months via CXL than what I learned in 8, 9 months on my own.
The best course in terms of amount of valuable information, real-life examples, case studies, additional resources and useful pieces of advice.
Well structured and contained all the useful information on qualitative and quantitive research, design and copywriting, information hierarchy and understanding user behaviour.
I apply gained knowledge on an every day basis at work.
I’ve taken a few CXL courses and this one was by far my favorite. I really appreciated the psychology of it, and some of the Michael’s examples were almost identical to things I was trying to solve. In short, it helped me a lot.
This course is essential for you if …
- You’d like a more structured and strategic approach to LPO that is based on research, data and user psychology.
- You want to be more confident when your client or boss asks you to increase the performance of important landing pages.
- You are tired of basing your optimization efforts on random ideas and not getting satisfying results.
This course is NOT for you if…
- You want “5 quick hacks guaranteed to increase conversions on any landing page.”
- You believe that LPO is a simple process of running as many A/B tests as possible.
- You think that landing page experience isn’t that important to your business.
Skills you should have before taking this course
This course is beneficial for anyone wanting to learn more about landing page optimization. Prior experience with landing pages, Google Analytics and a basic understanding of user research are an advantage.
Michael has been practicing CRO full time since 2008 and has worked with companies all over the world ranging from charities to E-commerce and SaaS.
He currently works as a freelancer, but has worked with and for several agencies and was Senior Conversion Optimizer for Unbounce in Vancouver from 2015 to 2017. He has held keynotes in 12 different countries and loves getting on stage to share what he has learned in his CRO career.
Your full course curriculum
Landing page optimization
Creating an effective landing page experience isn't just about what goes on on the page itself. In this session, you’ll dive into the multiple aspects that influence the overall user experience and what role the landing page plays. Moreover, you'll get a high-level overview of the LPO process.
- Get an introduction to all the factors that influence the landing page experience and what specific role the landing page itself plays.
- Understand the characteristics of an effective landing page so you know what to aim for and what to avoid when building landing pages.
- Get an overview of the landing page optimization process so you know what steps are involved and where you should start.
Understanding how the brain works and how humans make decisions are two very important aspects of creating a good landing page experience. In this lesson we'll look at some basic psychology principles and three cognitive biases.
- Understand the difference between fast and slow thinking and how these two different "modes" affect your users' decision-making process.
- Learn how cognitive biases like framing and priming affect the user experience and how/when they can backfire.
- Learn how to use cognitive biases to guide the user through the landing page experience in a clear and logical way.
In this lesson you'll get an introduction to basic neuroscience and two of the most important brain chemicals that affect the landing page experience.
- Understand how brain chemicals affect human user experience so you can take this into consideration when building new landing pages.
- Learn how dopamine and cortisol drive human behaviour and how you can use these to create optimal user experiences.
- Insight into the most common cortisol triggers that negatively affect the landing page experience so you can avoid pitfalls.
A logical and well-structured information hierarchy is the backbone of any high-converting landing page. Building wireframes early on help you visualize, structure and critique the ideas you have in your head and facilitate collaboration.
- Learn what information hierarchy is and why it is a crucial step in building an effective landing page.
- Learn how to structure a logical and effective information hierarchy that helps you decide how much content you need and in which order to present it.
- Understand how to address the questions, motivations and barriers of your potential customers or leads.
Gathering quantitative data is a very important step in LPO. This insight gives you an overview of what users are doing and where things are going wrong. Moreover, it provides you with important insight on who your target audience is and how they interact with your landing page.
- Learn how to get important insight from Google Analytics on less than an hour.
- Get an introduction and guided tour of the most insightful standard reports in Google Analytics to use in your LPO research.
- Learn how to create a manual step-drop analysis so you can pinpoint where users are abandoning the conversion funnel.
Where quantitative research helps you answer “where”, “what” and “who”, qualitative research helps you answer “why” questions. In this lesson you'll learn how to conduct a full funnel walkthrough. Moreover, you'll learn more about how to get important insight from user testing, interviews and customer reviews.
- Learn how to conduct a full funnel walkthrough that focuses on finding the weakest points in the landing page experience.
- Get tips for how to use customer review sites to get insight to inform what content to include and how to write your copy.
- Get a list of questions you can ask during interviews with CS, Sales and customers as well as guidelines for how to conduct these interviews.
In part 2 you'll get a deeper understanding of how to use tools like Session Recording, Feedback Polls and Heat Maps in your LPO research.
- Learn how to get insight from Session Recordings and how to incorporate these insights in your LPO work.
- Get practical advice for how to use Feedback Polls effectively in your LPO work - this includes a set of questions that you can run right away on your landing pages.
- Learn more about Heat Maps and what to look for when analyzing the data you've collected.
Consider this lesson a crash course in landing page copywriting. You'll learn the most important aspects of writing copy for landing pages and how to use your information hierarchy as a guide for how to structure your copy.
- Learn the fundamentals of landing page copywriting and a simple approach that will help kickstart your writing process.
- Understand how to use your information hierarchy, a guide for how to prioritize elements and structure your copy.
- Get a simple technique for finding out how much copy to include on any landing page you work on.
In this lesson you'll get an overview of the most important copy elements you have at your disposal and how to use these most effectively. This lesson includes formulas and templates that'll help get you off to a flying start.
- Get a deeper understanding of what copy elements to focus your attention and energy on. This helps you prioritize your copy efforts and write more effective copy.
- Get a deeper insight into how to use copy to mitigate drive motivation and mitigate negative emotions.
- Get a set of formulas and templates that will help kickstart your writing process and keep you focused on the right elements.
In this lesson you'll get an introduction to landing page design and what to focus on in order to put together an effective landing page experience. This lesson includes the 6 most important design elements.
- Understand the basics of designing effective, high-converting landing pages.
- Learn the 6 most important landing page design elements so you know what to focus on. This will help you save time and stay away from the less important aspects.
- Learn how to use your information hierarchy and wireframes as a guideline for your design efforts.
In this lesson you'll learn what Visual Hierarchy is and how to use the 6 most important principles of visual hierarchy in your design work.
- Get a deeper understanding of Visual Hierarchy and how it affects the experience your users have when they interact with your landing page.
- Learn how to easily identify what elements should stand out on your landing pages in order to create a logical flow that guides your users through the landing page experience.
- Get useful guides for deciding on what colors and fonts to use in your design so you can save time on this otherwise time-consuming process.
In this short lesson you'll get practical tips for designing high-converting forms for your landing pages.
- Get a deeper understanding of what role your forms play in the overall landing page experience.
- Learn important aspects of form design that marketers often fail to take into consideration.
- See examples of pitfalls to avoid so you can be more efficient in your design process.
This session is all about putting everything you’ve learned in the course together into a solid practical process: from audit to optimization strategy.
- Get an overview of the entire process including everything you've learned so far in the course.
- See how all the different aspects of LPO come together to inform your final strategy.
- Get inspiration for how to structure your LPO project and how to drive an ongoing optimization process.
Show off your new skills: Get a certificate of completion
Once you have completed the course, pass a test to earn a CXL certification.
Add it to your resume, your LinkedIn profile, or just get that well-earned raise.
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