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Drive more revenue with email & SMS marketing for ecommerce

1h 31min | 7 lessons | 14 downloadable resources

In this course, you will learn how to:

  • Understand the fundamentals of email and SMS marketing, including key performance indicators and revenue attribution models.
  • Develop strategies to grow your email and SMS subscriber lists effectively.
  • Collect and utilize zero-party data to improve customer experience and engagement.
  • Implement automated email and SMS workflows to optimize customer journeys.
  • Create and execute effective email and SMS campaigns that drive conversions and retention.

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English subtitles Certificate included
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Boost sales and customer loyalty with high-impact email and SMS campaigns

To drive customer retention and stand out in ecommerce, effective communication is key. This course helps tackle challenges such as stagnant subscriber lists and underperforming campaigns by teaching you how to grow your audience and optimize every touchpoint. Gain practical skills in utilizing zero-party data, creating personalized workflows, and building automated campaigns that convert and engage. By mastering these strategies, you’ll increase repeat purchases, maximize customer lifetime value, and see real results.

Master email & SMS marketing for ecommerce to increase customer retention and sales growth

Course Length:
1h 31min. 7 lessons.

This course teaches you to build effective email and SMS strategies for ecommerce success. By covering techniques for creating personalized workflows and optimizing message timing, you’ll be able to nurture customer relationships and drive conversions. Learn how to utilize zero- and first-party data for effective targeting, automate campaigns for maximum efficiency, and apply analytics to continuously improve performance. Upon completion, you’ll be able to increase engagement and repeat purchases, and improve customer lifetime value.

After completing this online course on advanced ecommerce email & SMS marketing you will be able to assist your team and company with:

  • Designing personalized and automated email and SMS workflows.
  • Growing your subscriber list through effective data collection strategies.
  • Optimizing timing and content for maximum engagement.
  • Analyzing campaign performance to refine strategies.
  • Utilizing customer data to drive targeted messaging.

This course is for you if you are responsible for:

  • Email and SMS marketing strategy for ecommerce.
  • Customer engagement and retention programs.
  • Creating automated workflows and campaign optimization.
  • Data-driven marketing in ecommerce.
  • Optimizing customer experience through direct communication channels.

Subscribe now and get access

See Pricing

Course Curriculum

Advanced Ecommerce Email & SMS Marketing

The Building Blocks of Email Marketing + KPIs

How ecommerce marketing has changed in recent years due to changing privacy rules and what you can do about it. Understanding the foundations of email & SMS marketing and channel performance. Topics covered: Understand the fundamentals of Email

Revenue Attribution in Email & SMS Marketing

Develop a deep understanding of different attribution models popular among email & SMS platforms and learn how to account for it in your reporting and planning.  Topics covered: Understand the difference between open-based and click-based attr

Growing your email & SMS list

How to effectively grow your email & SMS lists without annoying your subscribers. Topics covered: Learn why on-site popups are the best way to grow your email list (and see a case study showing the numbers behind alternative ways of list growth)Lea

Collecting and using zero-party data

The differences between zero, first, second, and third-party data, how to collect that zero-party data and USE it to continue to win at marketing in the post-privacy world. Topics covered: Understand the difference between zero, first, second, and thir

Automating key stages of customer journey

Using a customer-centric approach to deliver the right content at the right time (to the right people) and drive up conversion rates and revenue. Topics covered: Understand the key stages in a DTC shopper journey and how to automate communicate during

Balancing your communication with Email & SMS campaigns

Email & SMS campaigns benchmark, creating a monthly email calendar, and the art & science of segmentation. Topics covered: Learn how to build campaigns that delight subscribers instead of annoying them by leveraging content, frequency, and audi

Kasey Luck

Founder & CEO @ Luck & Co

Kasey Luck is the Founder & CEO of Luck & Co, an agency helping 7- and 8-figure e-commerce brands maximize their email and SMS revenue. Kasey and her team frequently double (sometimes triple) the email & SMS revenue of brands they work with. Their secret: a combination of customer-centric approach, having fun with content, and loving data and numbers.

Kasey’s writing on email marketing has been published in the Huffington Post and Growth Hackers. Previously, she led Event Marketing at 500 Startups, a global VC fund, and startup accelerator.

This online course
comes with a
Certificate

Completing this course earns you an official CXL Advanced Ecommerce Email & SMS Marketing Course Certificate to prove your achievement. CXL is recognized as an industry-leading qualification by employers worldwide, and it is an official qualification on Linkedin that can be added to your profile.

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Frequently asked questions

Plans

What is the difference between the monthly, quarterly and annual plans?

We offer three types of billing lengths to choose from: Monthly, Quarterly, or Annual. The longer the billing length, the cheaper the monthly cost becomes.

Typically annual plans are 40% cheaper per year than paying month-to-month.

What is the difference between the individual and teams plans?

Personal or Individual plans are meant for one person where teams have 2 or more people.

A team account has a few extras:
– Invite and manage people learning on your team.
– Create roadmaps for each individual.
– Access team learning engagement reports.
– Assign members to your team as managers to assign content and view reports.

What is included in the all-access plan?

You’ll get:
– Access to 90+ online courses.
– Earn certificates and add them to LinkedIn.
– Thousands of playbooks and resources.
– All minidegrees
– Roadmapping and progress tracking
– Premium Support

Can I switch plans later if I want to?

Yes. You can switch between different billing lengths at any time (Ex: Switch from a Monthly Plan to Annual).

If you’d like to switch from a individual plan to a team plan (or vice versa), please reach out to customer success via live chat.

Billing

What are the payment options available?

Most major credit cards and Paypal are accepted. If you need an invoice to pay by wire, please message our customer success team via chat for options.

What is parity pricing?

All of our products are priced in USD currency. In order to make our products more affordable, we have established a system where you can pay in your local currency using a special metric that adjusts the price you pay according to the purchasing power of your country.

Is there a discount available?

One of CXL’s company policies is that we don’t discount. Our focus is on the product – providing the best, highest quality content with our courses.

The listed price on the site shows the best price – you can buy with confidence.

We offer pricing based on your local currency, you’ll see this reflected on the pricing and checkout pages.

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