Build better products with user research
3h 10min | 8 lessons | 31 downloadable resources
In this course, you will learn how to:
- Develop effective user research questions to gain actionable insights.
- Select and apply appropriate research methods, such as usability testing and interviews, to address specific objectives.
- Recruit and engage the right participants to ensure relevant and reliable data.
- Analyze and synthesize research findings to inform product decisions.
- Present research outcomes compellingly to secure stakeholder buy-in and drive meaningful change.
Some companies who train their teams at CXL
Drive product success with deeper user insights
Effective user research is essential for creating products and experiences that connect with your audience. Without a solid understanding of user needs and behaviors, teams often make assumptions that lead to missed opportunities and wasted resources. This course teaches you to ask the right questions, apply the best research methods, and translate findings into impactful solutions, ensuring every decision is informed by the voice of your users and driving your product’s success.
Master user research to improve customer understanding and drive growth
Course Length:
3h 10min. 8 lessons.
This course takes you through the process of gathering, analyzing, and applying user research in a practical way to boost engagement, conversion, and customer satisfaction. Learn how to utilize effective research methodologies, ask the right questions, and turn data into actionable insights. By developing a solid foundation in user research, you’ll become skilled at aligning user needs with business goals and optimizing overall customer experiences.
After completing this online course on user research you will be able to assist your team and company with:
- Designing and conducting effective user research studies.
- Identifying and prioritizing key user pain points.
- Analyzing and interpreting qualitative and quantitative user data.
- Creating user personas based on real data and insights.
- Developing data-backed strategies to improve customer journeys.
This course is for you if you are responsible for:
- Product management and development.
- User experience (UX) research and design.
- Marketing and customer insights.
- Content strategy and development.
- Data analysis for user behavior patterns.
Subscribe now and get access
Course Curriculum
User research
1 Why everyone should be doing more user research
2 How different research techniques will help you answer different questions
3 Listening to what people say
4 Watching what people do
5 How to conduct research with the right people
6 How to synthesize your research
7 Creating memorable, useful research deliverables
Megan is a coach at Megcorp Coaching. She has over a decade of experience in building out pragmatic, scrappy research teams across a variety of industries including healthcare, financial services, retail, and other notoriously complex areas.
This online course
comes with a
Certificate
Completing this course earns you an official CXL User Research Course Certificate to prove your achievement. CXL is recognized as an industry-leading qualification by employers worldwide, and it is an official qualification on Linkedin that can be added to your profile.
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Frequently asked questions
Plans
We offer three types of billing lengths to choose from: Monthly, Quarterly, or Annual. The longer the billing length, the cheaper the monthly cost becomes.
Typically annual plans are 40% cheaper per year than paying month-to-month.
Personal or Individual plans are meant for one person where teams have 2 or more people.
A team account has a few extras:
– Invite and manage people learning on your team.
– Create roadmaps for each individual.
– Access team learning engagement reports.
– Assign members to your team as managers to assign content and view reports.
You’ll get:
– Access to 90+ online courses.
– Earn certificates and add them to LinkedIn.
– Thousands of playbooks and resources.
– All minidegrees
– Roadmapping and progress tracking
– Premium Support
Yes. You can switch between different billing lengths at any time (Ex: Switch from a Monthly Plan to Annual).
If you’d like to switch from a individual plan to a team plan (or vice versa), please reach out to customer success via live chat.
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