List Your Products’ Jobs to Be Done to Increase Ecommerce Conversions

By listing the typical jobs to be done for each product, alongside a relevant customer testimonial, Accelerated increased Vessi’s ecommerce conversions by 9% across its product pages.

TL;DR

  • The company: Ecommerce agency Accelerated, working for the shoe brand Vessi.
  • The goal: Increase ecommerce sales.
  • The tactic: List the typical jobs to be done for each product, alongside a relevant customer testimonial.
  • The result: 8.72% increase in conversion rate across all product pages.

What’s the marketing tactic?

The Accelerated team looked through customer reviews and carried out user research to identify the “jobs to be done” for each of Vessi’s shoe products (i.e. the typical use case for each product, or the reason why people were buying them).

They then listed these jobs to be done on the product pages. 

They also matched each job to be done to a relevant review or testimonial taken from the user research, making sure to include and address typical objections where relevant.

Jobs to be done section of the Vessi ecommerce product page, showing a review that describes using the shoes for an upcoming trip.

What was the result?

This tactic increased the conversion rate across the store’s product pages by 8.72%.

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List Your Products’ Jobs to Be Done to Increase Ecommerce Conversions


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