How you design a survey will affect the answers you get. This includes the language you use, the order of the survey questions, and, of course, the survey scale: the default values and ranges you use.
One thing many people forget when dealing with data: outliers.
Even in a controlled online A/B test, your data set may be skewed by extremities. How do you deal with them? Do you trim them out, or is there another way?
Your users will make mistakes. It’s inevitable. That’s what error messages are for—but so many companies fail to follow best practices, and they’re pissing off potential customers in the process.
So, how can we better design error messages to improve the user experience and increase conversions?
User experience is a nebulous term. What defines a “good” UX from a “bad” UX, and what do the gradations look like between the two poles?
Fear and greed are two of the three great forces in the world, according to Einstein (the third is stupidity).
They’re also two triggers that not only stock markets (in the form of the Fear & Greed index), but also marketers and copywriters have been well aware of for years.
That’s because they are powerful emotions that, when used properly, drive people to take action.
A large part of landing page optimization is focusing your visitors’ attention on what matters.
There are many design theories on how exactly to do that. Most will include using what is known as a visual cue to direct attention towards a desired object.
There’s a philosophical statistics debate in the A/B testing world: Bayesian vs. Frequentist.
This is not a new debate. Thomas Bayes wrote “An Essay towards solving a Problem in the Doctrine of Chances” in 1763, and it’s been an academic argument ever since.
Perception isn’t always the same thing as reality, even when it comes to something as “objective” as your product’s value.
In fact, the perceived value of your product is fairly malleable. There are countless studies, as well as anecdotes, that support the notion that you can tweak small things to increase your product’s value perception.
The design of your website is more important for conversions than you think.
First impressions matter, and a good way to make one is with a hero image that complements your value proposition. But what’s a hero image, really, and how do you make them work for you?
A good user experience equals more money. But how do we measure user experience? How do we know if it’s getting better or worse?