Why gross profit (not revenue) should define your ICP
That “whale” client you brag about? They might actually be killing your business.
On paper, they look huge. They pumped your top line, made a flashy case study, and gave your CEO a win to boast about. But in reality, the deal was a nightmare to deliver. Margins got crushed, the team burned out, and finance quietly ate the loss.
Revenue is the peacock of metrics: flashy, loud, and mostly useless once you look closely.