Peep Laja

Purchase decisions

If you want to get people to buy your stuff, you need to understand how consumers make purchasing decisions.

Buyers rarely make decisions from one source of information. They compare alternatives, read reviews, search for evidence, ask other people, and increasingly use social platforms and AI tools to narrow their options.

That is particularly visible in B2B. G2’s 2025 Buyer Behavior Report, based on more than 1,100 B2B decision-makers, found that GenAI chatbots and software review sites had become the two biggest influences on vendor shortlists, ahead of vendor websites, market research firms, peers, and salespeople.

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There’s nothing that always works and pretty much nothing that never works either. Websites are highly contextual.

That being said, there are tests that tend to have a very high win rate. These are the test ideas that, while they don’t work 100% of the time, work more often than not.

Naturally, everything depends on the specific implementation — a good idea implemented poorly will not yield any results.

The following 20 testing ideas come from our own client-based research done over the years.

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Hi folks! I’m starting a new vlog / YouTube show called – The Pe:p Show.

(As my name is actually pronounced like pep talk, not peep show).

It’s a series of short and to the point videos: all between 1 and 9 minutes. Topics that I’m covering go way past conversion stuff – it’s about optimizing all the things: your life, health, relationships, work, and business.

Here’s a shortlist of some of the most popular videos so far:
Make Time for Friends to Get Better Results in Life
What is account based marketing? Interview with Steve Watt ABM Leader & Advisor
Value Proposition: How to Write a Good One
Nepotism is Awesome and the Key to Your Next Business
Navigation optimization: Stop selling yourself short!

As of 2024, we’re not publishing the series anymore but subscribe to the CXL YouTube channel for other video awesomeness. Or check our library of 80+ top-notch digital marketing courses that will propel your marketing career forward.

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A six-week live cohort for marketers. Every week you build one AI native workflow you can use at work: a 90-minute live workshop on Tuesday, then you build it on your own data with us in the community, and demo it on Friday.

You don't need more AI tips. You need five working AI workflows. Starts 28 September.

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