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Katie Kelly

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Katie is the Director of Marketing and Commercial Operations at Speero Agency.
She’s worn many hats over the past 11 years—from operations and marketing to consulting and product roles.

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Never-ending to-do lists, department priorities, and bosses who require you to switch focus to action on their “big new idea” at the drop of a hat. That’s the day-to-day reality for most people in any business.

Then, you turn up to people’s desks like an unwelcome door-to-door salesperson, trying to convince them of the virtues of customer-centricity. You’re not just adding more to their plate but also to think about new ways of working—ways that may conflict with their current priorities. 

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