When shopping online, you can’t hold the product, test it out, or talk to a salesperson about how different brands compare to one another. For these scenarios, social proof is frequently used to guide shoppers towards the best product choice.
Which brings us to the real question: Which social proof techniques are most effective? Are some of them totally ineffective?
This study from CXL Institute explores how different forms of social proof are perceived (with eye-tracking), and then how they are recalled (with post-task survey questions).
Designers and conversion optimization people use visual cues to attempt to guide users in particular direction on a web page. Maybe you want a user to continue scroll, or to look at a value proposition, so you add a visual cue to subtly guide them there.
However, when you consider the vast amount of different kinds of visual cues that are available, things become complicated.
You could use arrows, lines, photos of people, borders, pointing fingers, bright banners, exclamation points, check marks… The list goes on.
Which brings us to the real question: Are some visual cues more effective than others? This CXL Institute study explores that question.
Product page copy is something that, generally, gets ignored.
Not just the content, but how it is formatted.
In this 3 part study from CXL Institute on eCommerce product pages (part 1 here, and part 2 here), we wanted to explore how elements of a product page affect users’ visual and value perceptions.
This experiment looks at how users view a page and read product text descriptions when the text format changes.
Bigger images should make you pay more attention to them, right?
Well, maybe. We decided to test that assumption in regards to eCommerce product pages. In this study from CXL Institute (part two of a three part series), we explore how elements of a product page affect users’ visual perception and perceived product value.
This experiment looks at how viewers perceive a product page when the product image size changes.
What makes a good product page?
Well, there are tons of elements that come together to make a successful product page. These include price, product image, product copy, layout, etc.
One element in particular, product image size, seems to affect the value perception of the product. In this study from CXL Institute (part one of three of a full eCommerce product page study, the others to come soon), we look at product page design, and in particular, how you can increase the value perception of your particular product.